Reviews On Apple Kids Daycare ,Suncity Apartments,Sarjapur Road

I wanted to write about this review from the time i had problems with the day care.


Let me start with a small introduction of what happens when you are in a huge apartment complex.You get all facilities -milk booth ,vegetable shop,school etc but all those shop owners starts feeling a monopoly as they feel we don't have much options other than obeying their words.This is true for most of the people as most of them are software engineers who doesn't have time to interfere in these issues and other category is above average level of people who has money to spend without thinking much. There is an average group of people who shouts and yells for all these issues not because we have time but we feel that we should get value for the money we pay but noone seems to listen:)



As i am working ,my kid is put into daycare after school.As we have two daycare's (Apple Kids & Shemrock) in our Apartement complex (Suncity) ,we never bothered to go out as it's easy for us until we had an issue:)

My kid was put in Apple Kids daycare and she was happy and we were also happy.She is 5 years so nothing has to be specially done for her.In daycare they had this group of 5 kids who were friends.So none of the maids needs to take care of these kids as all were of the agegroup above 4 and they used to play among themself.

As my kid is grown up ,i never used to complain anything to daycare even if they didn't change my kids clothes or they didn't force my kid to eat.So somedays my kid would be coming out of daycare as if she was laying in mud:) .We had minor issues with daycare and whenever i had any issue ,i used to call up the Saritha (Daycare head) and we used to sort it out.

As per the rules and regulations:) - funny part is they never had this rules and never discussed with parents when they joined their kid in daycare.But whenever some problems happen ,they used to bring up this rules and regulations and fight.We never signed on any document and we only got fee receipt back.So i got to know from daycare lady that when my kid doesn't come for more than 10 days ,we can ask for money reimbursement.

As my mom was here ,we didnt send our kid to daycare for more than 13 days.Actually she was on leave from May 13th to 26th. May 13th happens to be a Wednesday and May 26th happens to be a Tuseday.I am mentioing this as these dates have a high significance in the issue:)

I happily calculated my reimbursement and paid only rest of the amount for the next month.That day when i picked up my kid from daycare ,they called me in and Saritha started talking about the imaginary so called Rules and Regulations.As per that if your kid comes to daycare on Monday and then she is on leave for the entire week(Tue,Wed,Thurs,Fri) or more than that ,it's considered as she is present for the whole week.If we want to reimburse money ,then my kid shouldn't be there for any days of the week.So though she was unavailable from may 13th to May 26th ,i can only ask reimbursement for the week of 18th to 22nd.

This rule was very weird and they didn't communicate to me earlier so i told them that i need entire reimbursement.For this ,Saritha started saying so many things and i didnt agree for anything. Finally she told that money is just nothing for her and if i am not satisfied with the services her daycare is providing ,then i can opt for other daycare's.I asked her only one question - "if a parent doesn't know about all these rules and they complain about this ,don't you feel that you should improve your daycare formalities or your daycare? instead you are asking me to leave and go to other daycare. Is this a good way?"

When i joined my kid in daycare ,i met Saritha only once and she never even bothered to tell me the rules or any other info.I filled only one form which was detailing about the kids name,school etc.When we had this issue ,she was mentioning that she is always available in Daycare for any issues :) which is not the truth.

After this incident ,i stopped sending my kid to Apple Kid's.After hearing all these if i send her again there ,it will be against my conscious.

See for me Money is important and money doesnt come just like that.If i was told about the rules earlier ,i wouldnt have got any issue .But when some problem happens ,these people shout about all these rules and regulations which is against my understanding.

They introduced pickup charges without informing parents and when i was paying fees ,daycare person-Flora asked me to pay 150 rs etc as pickup.I didn't ask any question and i paid the amount as i know pickup is very difficult for maids.But this decision was also taken without any circular or discussion with parents.

Somehow daycare people feel that even if they ask money for n number or reasons ,people will pay without questioning.Actually they are correct as some parents doesn't bother as they just want their kid's to be in daycare until they come back from office.These type of parents are creating problems for other parents like me where we see information about where the money is spend than just spending it.